Depending upon the severity of the rain, certain services may still be able to be performed. Should our service manager and crew determine that weather conditions dictate rescheduling, you will be notified. The safety of our employees and your property are foremost in our minds.

Yes. Our technicians can answer any questions, provide information or estimates, and perform the work the same day in many cases. For those added services that we cannot complete that day, our office will provide available dates for scheduling.

Saturdays are not part of our typical schedule, however, if you request a Saturday, we can check with our crew to see if anyone is available to work that day.

We are generally able to meet requests for either morning or afternoon appointments. However, our schedule is largely determined by the size and location of the jobs on that specific day, so we are unable to guarantee any specific times. We build our schedule two days in advance and send a reminder call to you with the appointment time. If that time is not convenient, let us know, and we can find another time or day that works better for you.

You’ll be given an estimated arrival time when you schedule the appointment. Please note that unless you are the first appointment of the day, we cannot guarantee the arrival time. If you would like, we can have a crew member call you when they are on their way.